Terms of service

Terms and Conditions — Serenes
Effective Date: July 7, 2026
Please read these Terms and Conditions ("Terms") carefully before using the Serenes website (the "Site"), operated by GROCEAN LLC ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. General
These Terms govern your use of the Site and any purchases made through it.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of the revised Terms.
2. Eligibility
By using this Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian.
3. Products & Pricing
We make every effort to display accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct any pricing or product information errors at any time.
All prices are listed in [currency] and are subject to change without notice.
We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.
4. Orders & Payment
By placing an order, you agree to provide accurate and complete billing and shipping information.
Payment must be received in full before an order is processed and shipped.
We reserve the right to cancel or refuse any order for reasons including but not limited to product unavailability, errors in pricing, or suspected fraud.
5. Shipping & Delivery
Shipping timelines and costs are detailed in our [Shipping Policy]. We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.
6. Returns & Refunds
Returns, exchanges, and refunds are subject to our separate Return & Refund Policy, available on the Site.
7. Intellectual Property
All content on the Site — including text, images, logos, graphics, and design — is the property of GROCEAN LLC and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written permission.
8. User Conduct
When using the Site, you agree not to:
Violate any applicable laws or regulations
Provide false or misleading information
Attempt to gain unauthorized access to the Site or its systems
Use the Site for any fraudulent or harmful purpose
9. Limitation of Liability
To the fullest extent permitted by law, GROCEAN LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
GROCEAN LLC
1317 Edgewater Dr 4593, Orlando, FL 32804